Live Your Best Life
Frequently Asked Questions
What is CBD?
CBD is short for cannabidiol, a naturally occurring chemical compound classified as a phytocannabinoid and found prominently in the hemp plant. CBD is a specific non-psychoactive cannabinoid, which positively affects all biological systems in the body via the endocannabinoid system and is known to provide a host of health benefits for humans and animals.
What are cannabinoids?
Cannabinoids, like CBD, CBG and CBN, are a diverse class of organic chemical compounds that are naturally produced in all manner of living things. When produced within plants they are called phytocannabinoids. When produced within humans and animals they are called endocannabinoids. Our bodies contain hundreds of these endocannabinoids, which act upon our neural cell receptors (CB1 and CB2) altering the release of neurotransmitters. CB1 receptors are located mostly in the brain and CB2 receptors are spread throughout the body. Phytocannabinoids are almost identical in physical structure to endocannabinoids, which allows them to interact with the internal system that our endocannabinoids use, the endocannabinoid system or ECS.
What is the endocannabinoid system (ECS)?
Within our bodies there exists a complex network of receptors called the endocannabinoid system or ECS. This system operates throughout the body to send and receive important chemical messages for our health and for maintaining homeostasis in the body.
Recent studies have shown that the ECS interacts primarily with our nervous and immune systems and is responsible for balancing and optimizing functions such as sleep, relaxation, appetite moderation, controlling inflammatory and pain responses and enhancing cognitive abilities like mood and memory.
Our endocannabinoid system, under normal circumstances, is maintained by our healthy body’s natural ability to produce endocannabinoids. When there is a deficiency of endocannabinoids in the body due to aging or other impairing factors like stress it affects how we feel and can become problematic for our optimal functioning. Supplementation with CBD helps to offset this deficiency and restore optimal health.
How is hemp different from marijuana?
Hemp is a variety of the cannabis species. It exhibits high levels of CBD and only trace levels of THC (less than 0.3%). Conversely, marijuana contains anywhere from 5-30% THC. THC (Tetrahydrocannabinol) is the psychoactive cannabinoid prominent in marijuana that is responsible for giving a “high.” Both hemp and marijuana contain various amounts of non-psychoactive cannabinoids like CBD, CBN, and THVC.
Although both hemp and marijuana are classified as cannabis species, their appearance, chemical composition, cultivation and applications are entirely different. Hemp is one of the world’s oldest domesticated crops and it is seeing resurgence after years of misconception banned it alongside its psychoactive relative, marijuana. Updated legislation worldwide has made industrial hemp available for use in over 25,000 possible applications including dietary supplementation, skin products, clothing, building materials and accessories.
What is the difference between CBD and THC?
Both CBD and THC grow on the resin glands (trichomes) of cannabis plant species. Although CBD and THC have similar chemical compositions, their molecules have key structural differences causing each to have distinct therapeutic effects in the body. CBD molecules are arranged to interact indirectly with CB1 and CB2 receptors throughout the body while THC binds directly with these receptors. The most notable difference between CBD and THC is that THC has strong psychoactive effects and CBD does not.
What are CBG and CBN?
CBG and CBN are other cannabinoids found in cannabis plants. CBG, short for cannabigerol, has demonstrated anti-inflammatory and neuroprotective properties similar to those of CBD, as well as a number of unique benefits of its own. CBN, a lesser known cannabinoid called cannabinol, is known to work as a calming agent and sedative. It is also being researched for its pain relief qualities in combination with CBD.
Research strongly suggests that different cannabinoids work in concert together, along with other plant isolates like terpenes and flavonoids, to provide synergistic benefits. This is called the “Entourage Effect.”
Will CBD get me high?
No, CBD is entirely non-psychoactive. It does not result in the feelings of euphoria associated with ingesting THC from marijuana nor does it elicit any sensation of being “high” or “stoned.”
Do Vitality CBD products contain any THC?
All Vitality CBD products are formulated using pure CBD isolate which contains zero THC.
Will I test positive on a drug test if I use your products?
Employment drug tests are designed to detect impairment not supplementation so most tests are not designed to detect CBD but rather to detect THC. Because our products are entirely free of THC, there is no likelihood of a positive result on such a test. Some pre-surgical medical tests will test for CBD because it interacts with anesthesia. We recommend full disclosure of our product use to your medical professionals. Please check your local laws for details that apply to you.
Is CBD from hemp as potent as CBD from marijuana?
Yes. Whether derived from hemp or marijuana, biological interactions of the CBD molecule in the human body are the same. CBD is CBD. The key to potency is the bioavailability of the CBD molecule, which is determined by two factors: size and potentiation. Vitality CBD ensures the highest possible potency by using nanotechnology to fractionate CBD crystals into nanoparticles for significantly higher bioavailability. Formulations also contain additional hemp-derived compounds that further enhance the uptake and efficacy of CBD, including cannabinoids and terpenes that work synergistically to affect your ECS.
Is Vitality CBD safe?
Yes, taking CBD is proven to be completely safe. Vitality CBD products are formulated with 99.9% CBD isolate which has been purified of possible contaminants including pesticides, heavy metals, microbial matter or solvents. At Vitality CBD we employ rigorous standards of testing to ensure that all additional ingredients in our products are pure and organic.
Is CBD safe for children?
Yes, when accurate doses are administered based on body weight and the CBD formulation meets high quality standards, CBD is completely safe for children.
Is CBD addictive?
No, CBD is not an addictive substance nor are there withdrawal symptoms upon ceasing to take it. CBD does not produce an excessive release of dopamine, therefore the euphoria associated with opioids or THC, or the relaxing effect of nicotine do not occur when taking CBD. CBD merely works to balance natural levels of neurotransmitters in the brain and nervous system. If there is an excess of one neurotransmitter, CBD will help to lower it, and if there is a deficiency of another, CBD will help to restore it back to an optimal level.
Does CBD have any side effects?
Given its extensive array of therapeutic applications, CBD has a remarkably short list of side effects, which are rare when taking normal recommended doses. Reported side effects from taking high doses are still neither common nor serious and may include drowsiness and lightheadedness. Rarely, side effects like nausea or diarrhea can be caused by the carrier oil that the CBD is taken in. CBD may also inhibit the metabolism of certain medications like hepatic drugs. If you're considering taking CBD and are treating an existing health condition, it's important to discuss potential side effects and adverse reactions with your doctor.
If I take too much will it hurt me?
Cannabidiol is known to be non-toxic, with no known fatal overdose levels ever reported. Studies have shown that chronic use and high doses up to 1,500 mg/day of CBD are well tolerated in humans. Doses exceeding this amount may, in rare cases, result in the minor side effects mentioned above and may interfere with the efficacy of certain medications. Always consult your physician when trying a new supplement such as CBD in your health care regimen.
Can I develop a tolerance to CBD?
Early research suggests that the chance of developing a tolerance for CBD is opposite to that of developing a tolerance for THC, involving what is known as reverse tolerance. With reverse tolerance, continued use of CBD results in a continually lesser dose being needed to achieve the same effects over time. THC diminishes the effectiveness of receptors in the endocannabinoid system with repeated use. Conversely, over time, CBD promotes increased activity in these receptor cells so there is no breakdown of the interaction between CBD and the endocannabinoid system and the CBD can stay continually active without diminishing its own effectiveness. Many CBD users have reported using lower doses as time goes on to sustain their desired effects, proving to be both therapeutically and financially beneficial for them.
2. Taking Vitality CBD
What are the benefits of taking CBD?
At this time, outright claims about the benefits of our CBD products are not permitted. We encourage you to do your own research and talk to your doctor first before starting any new nutritional and dietary supplement regimen. However, CBD is widely known to offer many health benefits through promoting homeostasis in the body. When systems of the body are stressed, depleted or overworked; illness, pain or disorders occur. By balancing the endocannabinoid system, CBD acts to restore optimal functioning of these systems so they can correct themselves to healthier states. Hence, CBD doesn’t heal directly rather it facilitates the body’s own sophisticated self-healing and self-regulating capacities.
Reported benefits of taking CBD include:
- improved mental health
- reduction of stress and anxiety (including PTSD)
- improved mood (calmness and tranquility)
- regulated appetite
- improved memory and alertness
- regulated sebum production for improved skin (anti-acne)
- improved gut barrier function (stabilized metabolism and
- reduced nausea and vomiting
- improved sleep quality
- reduced pain and anti-inflammatory
- reduction in epileptic seizures
- inhibited cancer cell growth
- supported bone growth
- reduced blood sugar levels
- enhanced immune function
- improved circulation
Why take Vitality CBD?
Vitality CBD is an industry leader in CBD quality, enhancement and innovation. Not only do we ensure the highest possible standards of ingredient quality and safety through multiple levels of transparent third party testing but our patented BioPrime™ nano-formulation process ensures that you are receiving the most potent, bioavailable and effective CBD products available. Our formulations are further bioenhanced by proprietary plant isolate profiles proven to amplify the function of CBD at receptor sites.
Vitality CBD strives to provide you with unmatched, premium CBD products at the best possible pricing. We believe supplementing with CBD is an important part of overall health and wellness and that it should be effective and affordable.
What is BioPrime™ and why is it important?
BioPrime™ CBD molecules range from 50-100 nanometers in size, roughly 1000 times smaller than regular CBD crystals. BioPrime™ CBD molecules are achieved by putting CBD crystals through a patented ultrasonic process. In BioPrime™ form, the small size, negative charge and water-solubility of the CBD molecule make it up to 100 times more bioavailable than competing CBD products that are not nanoparticulized. This means a much higher absorption rate in the body resulting in more efficient and effective results using less product. In comparison, much of the effective ingredient in other non-nanoparticle CBD products is rendered ineffective as it is denatured in the stomach, liver or intestines before absorption can occur.
What's the difference between Vitality Complete and conventional full-spectrum CBD products?
Most commercially available full-spectrum (FSO) CBD tinctures are formulated from raw crude hemp extract. Due to variances between crops and farming practices, FSO formulas are subject to inconsistency and impurities or contamination. FSO extract also contains a number of compounds that are not necessary for effect like THC, waxes, oils and minerals which can potentially trigger sensitivities.
Vitality CBD’s Complete Spectrum formula has been developed to eliminate inconsistency and impurity while maximizing effect. The formula contains a 99.9% pure nano-CBD isolate concentrate, in which unwanted components have been removed, and is then enhanced with only the necessary, proven plants isolate profile for optimal conversion at the receptor site. This allows for consistent potency and effect.
What are Vitality CBD targeted tinctures?
Our targeted line of tinctures include Vitality Pain, VitalityAnxiety, Vitality Sleep and Vitality Immunity. Each formulation has a unique combination of potentiating plant isolates, depending on the desired result. Studies show that specific amounts of terpenes and flavonoids amplify the conversion of CBD at receptors sites, to control key functions like inflammation, sleep and stress or immune responses. Vitality CBD targeted tinctures are available to address each of these functions specifically.
What is Vitality V3?
Our progressive V3 line of tinctures offers the same innovative formulations as our original line of CBD tinctures, but they are formulated with additional cannabinoids. V3 tinctures offer a 1:1:1 ratio of the three most beneficial cannabinoids, CBD, CBN and CBG to activate the ultimate synergistic effect known as the Entourage Effect.
Which Vitality CBD tincture is best for me?
To determine the best tincture for your needs please use our innovative Product Matching Tool here. You can also contact our customer care team via the online chat feature on our site or by emailing firstname.lastname@example.org.
Can I use more than one type of formula at a time?
Yes, formulas can be used interchangeably to customize results. As an example, the Complete Spectrum formula can be taken in the morning for overall effect and a Blends™ formula can be taken at night to specifically support sleep, inflammation, immunity or stress responses like anxiety.
What dosage is best for me?
To help determine dosing please use our comprehensive Dosing Calculator here. Please note, we recommend consulting a doctor familiar with CBD to determine what dosage and concentration is best for you, especially if you are currently taking medication.
Why are there different strengths?
Vitality CBD offers various strengths (or bottle concentrations) including 1500mg, 3000mg and 5000mg. Based on clinical data, a concentration of 1500mg taken at the recommended dosage is easily tolerated and is where efficacy begins for most people. Concentrations lower than this are only recommended for maintenance use once results from CBD are achieved. For more acute conditions, higher concentrations of 3000mg and 5000mg are recommended.
If sensitivities are of concern, it is recommended to start with half the recommended dose twice daily, which can then be gradually increased as you become more aware of how CBD affects your body. By observing the effects over a few days, you can determine what adjustments are necessary, increasing your dosage until you experience your desired effects.
Once symptoms are alleviated the dosage should no longer be increased as excessive doses may induce sedation and other mild side effects. Studies have also shown that there is a pronounced bell curve of dosage and efficacy proving that taking too much or too little both impede the effects of CBD.
Why don’t you offer CBD capsules or gummies?
Vitality CBD tinctures are most effective taken sublingually as they are absorbed by the mucous membrane and directly absorbed into the bloodstream without having to go through the digestive system or liver where CBD is metabolized. Swallowing CBD as a capsule or edible, albeit convenient, reduces the rate and amount of uptake of CBD into the bloodstream so potency and efficacy is diminished. Vitality CBD tinctures are made available in different strengths, so it is possible to easily adjust and customize your CBD dose based on what your needs and preferences are.
How do I take Vitality CBD tinctures?
To administer, squeeze 1 ML of tincture under the tongue and hold it there for 60-90 seconds before swallowing to allow for most efficient absorption. To sustain beneficial CBD levels in the bloodstream, it is recommended to take 2 doses per day 12 hours apart. For more acute symptoms you may take 3 doses per day 6 hours apart.
How much CBD am I getting in each dropper?
To determine how much CBD is in each 1 ML dropper, here’s a simple equation to use:
[Total MG of CBD in Bottle] ÷ [Number of ML in Bottle] = Total milligrams (mg) CBD in Dropper
For example, for a 30mL bottle of CBD tincture with 1500mg of CBD: 1500 ÷ 30 = 50 mg of CBD per dropper.
How long does it take to work?
Results from CBD manifest at different rates, depending on what symptom you are addressing and the degree of any health imbalances. Usage method, quality and type of CBD plus your weight, metabolic rate and body composition also play a role in how long it takes to experience results. Because of its nanoparticle form, Vitality CBD taken sublingually allows for certain effects to be experienced within minutes. Chronic conditions may require up to 3 months for effects to be noticeable.
How long do the effects last?
The noticeable effects of CBD generally last for about 4 to 6 hours. CBD concentration in the bloodstream drops significantly each hour after the initial dosage and after approximately 7 hours, its overt effects wear off. However, this doesn’t mean that CBD has fully exited the body. In most cases it takes about 4-5 days for remnants and traces to be eliminated entirely. Until that point CBD will continue to work alongside the natural endocannabinoids to optimize the body’s systems.
When and how should I use Vitality SeaCream™?
Vitality SeaCream is a topical salve formulated with nano CBD and bio-enhanced with proprietary plant isolates. It is further Ocean Enhanced™ with single-atom sea minerals, which potentiate the effects of the CBD molecules. Skin has a significant number of endocannabinoid receptors within it. There are more CB2 receptors on your skin than anywhere else in your body, and topical preparations are able to interact with them, concentrating the effects locally. SeaCream™ is known to provide significant relief for site-specific skin conditions like eczema, psoriasis, rashes, hemorrhoids and acne.
SeaCream is also formulated with transdermal agents like lemongrass, which further drives its restorative elements beyond the skin to penetrate into the joints, muscles and ligaments. Applied topically, Sea Cream has shown to provide fast-acting relief against pain and inflammation caused by injury or arthritis.
To use, simply emulsify the salve sparingly between your fingers until it melts slightly into an oily texture and cover the afflicted area 2 to 3 times daily. For persistent pain, reapply when necessary and take in conjunction with Vitality CBD tincture.
How long will your product last me?
For tinctures, if following standard dosage guidelines of 1 ml twice daily, a 30 ml bottle of tincture will last approximately 2 weeks.
For SeaCream, we recommend using sparingly as a small amount is generally effective. The salve will last differently depending on frequency of use and the size of area(s) being treated.
How should I store Vitality CBD products?
Store tinctures and salves in a cool, dry place to prevent degradation. Tinctures may be stored in the fridge.
When do Vitality CBD products expire?
Once opened, Vitality CBD products have a shelf life of up to 2 years, longer if kept refrigerated.
Can I take Vitality CBD with other medications?
To be safe, please always consult your doctor before using Vitality CBD products in conjunction with other medications. CBD has no harmful side effects when used on its own but may interact with some prescribed medications. It can have a cumulative effect with some sedatives and can inhibit enzymes required for metabolizing certain pharmaceutical drugs (like hepatic drugs) and botanical medicines.
Do I need a prescription?
No, you do not need a prescription to order or use Vitality CBD products.
Will CBD work for my condition?
We are prohibited to discuss any disease or condition in conjunction with our products. We are not physicians and cannot make claims that would prevent, diagnose, treat or cure any disease or condition you may have. Please always consult and inform your doctor before deciding to use CBD.
What if I have allergies?
Please read the list of ingredients on the individual product page for the Vitality CBD product you are considering in order to determine whether it contains allergens for you. Vitality CBD products do not contain ingredients that commonly cause sensitivities or allergic reactions like wheat, gluten, eggs, sugar, alcohol, preservatives or dairy so are highly unlikely to cause a reaction. Avoid use if allergies to any cannabis or hemp plant parts are present.
Are your products organic and vegan friendly?
Yes. Vitality CBD uses organically-grown, vegan ingredients in all products.
How do you ensure the safety and efficacy of your CBD products?
Vitality CBD undertakes multiple levels of 3rd party testing to ensure safety and potency of our products and ingredients. Furthermore, the testing reports (COAs) are transparent and available for public review upon request.
Are there heavy metals, pesticides or solvents in your CBD products?
No, our rigorous testing standards ensure that these toxins are not at all present in our products.
Where do you source your CBD?
All of our CBD is derived from organically grown, non-GMO, industrial hemp sourced from within Canada and the United States.
What other ingredients are in your CBD products?
Please review the individual product pages on our website, https://vitalitycbd.ca/, for a list of all ingredients in the specific product you are considering.
Why do the tinctures taste and smell as they do?
Most ingredients in our tincture formulations are mild or free of smell and taste. However, the plant isolate components of terpenes and flavonoids used to increase the efficacy of CBD in our tinctures have distinct smells and tastes, that differ from the taste of other CBD formulations on the market.
3. CBD For Pets
What are Vitality ONE and Vitality ONE V3 Pet Formulations?
Vitality CBD offers the single most comprehensive pet formulation on the market, called Vitality ONE Pet Formulation. Our human-grade pet formulation offers a full profile of potentiating plant isolates, to provide the most potent effects possible for your pet. The Vitality One V3 option offers the synergistic advantage of a complete spectrum of additional therapeutic cannabinoids (CBD, CBG and CBN).
What can Vitality ONE Pet Formulation help with?
Vitality CBD products are not intended to prevent, treat or cure any disease. Pet owners report that supplementing their animal with CBD:
- reduces anxiety and aggression
- reduces pain and inflammation
- increases energy, appetite and mobility in senior animals
- improves digestion
- diminishes allergies
- improves skin and coat quality and shine
- improves performance and agility
- diminishes occurrences of seizures
- reduces tumor size/stopped growth
- improves overall wellness
Will Vitality ONE Pet Formulation make my pet high?
No, your animal will not get high from taking the Vitality ONE Pet Formulation as there is absolutely no THC in the tincture. Products are formulated with 99.9% pure isolated nano-cannabidiol (CBD) sourced from hemp.
Will my pet experience any side effects from taking the Vitality ONE Pet Formulation?
Because the active nano-cannabinoids in our formula mimic important endocannabinoids already naturally present in your animal’s body, there are typically no side effects from giving the tincture to your pet. When administered in unusually high doses, pets may experience lethargy or drowsiness, which wear off once the CBD is metabolized. On rare occasions, pets may have a sensitivity to the organic hemp seed carrier oil.
Why is Vitality ONE Pet Formulation only available on one strength of 1500mg?
Vitality CBD has created a comprehensive pet dosing calculator to determine the optimal dose for your pet, based on weight and condition. This minimizes confusion and allows all pet owners to customize their dose using a single bottle and concentration. It also minimizes production waste with the need to manufacture and ship multiple concentrations unnecessarily.
How much do I give to my pet and how often?
To maintain even supplementation, daily doses are split into two, generally morning and night.
To determine accurate dosing, please use the following dosing guidelines:
0-20 lbs: 0.25 mL twice daily
20-60 lbs: 0.5 mL twice daily
60-100 lbs: 0.75 mL twice daily
100+ lbs: 1 mL twice daily
For chronic and/or severe conditions the Vitality ONE V3 Pet Formulation is recommended, following the dosing guidelines listed above. Doses of ONE and ONE V3 may also be doubled if necessary. For support with cancer in your pet, the Advanced Care AC 5000 tincture may be substituted, following the dosing guidelines listed above.
What if my pet is sensitive?
Vitality CBD products do not contain ingredients that commonly cause sensitivities or allergic reactions like wheat, eggs, sugar, alcohol, preservatives or dairy so are highly unlikely to cause a reaction. However, because every animal may react to CBD and other hemp-derived ingredients differently, you can begin with half the recommended dose and gently increase it over several weeks. This allows your pet to adjust to supplementation while observing for any reaction and result. Signs of lethargy, sleepiness or lack of coordination point to too high of a dose but this is harmless and temporary. Please consult your vet if you are considering a higher dosage than what we recommend on our guidelines to aid in the treatment of a pre-existing condition.
How do I give Vitality ONE Pet Formulation to my pet?
To administer our tincture to your pet, have your animal lick the dose off a clean surface (like a small plate) or your hand. If your pet doesn’t like the flavor, you may squeeze the drops of tincture under the tongue or towards the back of the cheek. You may also apply the tincture onto your animal’s meal or treats although CBD added to food must pass through the digestive tract which delays and impedes absorption and effect.
How long will my bottle of Vitality ONE Pet Formulation last?
Depending on the dose required and the frequency of administration, a bottle of Vitality ONE Pet Formulation can last between one week to several months. Please see our comprehensive pet dosing calculator here to determine how long a 30 ML bottle will last your pet.
Is Vitality ONE Pet Formulation safe for pets other than dogs and cats?
Yes, our pet formulation is safe for all mammals. Dosage guidelines apply based on your pet’s weight. Please contact your vet about administering to other species of animals.
How long does it take to see results for my pet?
It can typically take between 45 and 60 minutes before CBD is absorbed into your pet’s bloodstream, at which point you may notice an improvement in mental and behavioural issues like anxiety or aggression. Results with physical issues like pain, inflammation and arthritis may take up to 4 days. For the treatment of more severe conditions like epilepsy and cancer, please allow 1-2 weeks of consistent dosing.
Can I use Vitality ONE Pet Formulation with other medications?
Please always consult your vet before using our product in conjunction with other medications. CBD has no harmful side effects when used on its own but may interact with some prescribed medications. It can have a cumulative effect with some sedatives and can inhibit enzymes required for metabolizing certain pharmaceutical and botanical medicines.
Will Vitality ONE Pet Formulation cure my animal?
We are prohibited from making claims about the resolution of any symptom, disease or condition in conjunction with our products. We are not veterinarians and cannot make recommendations around the prevention, diagnosis, treatment or cure of your animal. Please always consult and inform your vet before deciding to use CBD for your pet.
4. Ordering & Shipping
What payment methods do you accept?
We currently accept payment by e-transfer only.
Do you have coupons or discounts?
Vitality guarantees the lowest pricing for quality CBD in Canada, thanks to our wholesale-direct-to-consumer pricing model. Because we automatically pass our greatest savings on to our customers we do not offer coupons or discounts. We do, however, have a referral program that rewards a $20 credit for any new customers that purchase through an existing customers referral link. More info can be found on your My Account page.
What locations can I order from?
You may order Vitality CBD products from anywhere online, although we can only ship to Canada and countries that currently legally allow CBD consumption. Laws are always changing. Please check with your local authorities to confirm the legality of consuming hemp CBD products before placing an order.
What locations do you ship to?
We ship to Canada and anywhere you can legally accept delivery of CBD products.
How will I know if my order is successfully placed?
Once you have placed your order through our website, you will receive immediate confirmation and an order number via the email address you provided to us upon ordering. If not received please double-check your spam or junk folders. If you don’t find our confirmation email within 24 hours please email email@example.com for confirmation information.
Will I receive a notification when my order has been shipped?
Yes. You will receive a Canada Post tracking number via email when your package has been shipped. If you placed an order and didn’t receive confirmation or a tracking number, please contact us at firstname.lastname@example.org.
How soon will my package ship and how long does it take to receive my purchased item(s)?
Please allow at least 48 business hours for your order to process and ship. Once shipped, Canada Post states 2-10 business days for delivery depending on your shipping address. You may track your shipment on http://canadapost.ca/.
How do you package and ship your products?
Vitality CBD products are packaged in boxes to prevent breakage or damage. Packages are shipped using Canada Post Expedited or Xpresspost shipping depending on selection at checkout.
Do you offer a guarantee?
Yes, we offer Canada's best CBD guarantee! Learn more about how it works at https://vitalitycbd.ca/best-cbd-canada-guarantee/
What is your order cancellation policy?
Orders that have not yet been processed may be canceled and refunded. For processed orders please see our Customer Return Policy here: https://vitalitycbd.ca/customer-return-policy/
What is your return policy?
Please go to https://vitalitycbd.ca/customer-return-policy/ to review our return policy.
What do I do if there is an issue with my order?
Please go to https://vitalitycbd.ca/customer-return-policy/ or contact email@example.com to report and resolve any issue with your order.
Can I purchase your CBD products in a store?
Yes, please contact us at firstname.lastname@example.org with your location and we will send you current retail locations near you.
Can I purchase wholesale or in bulk?
No, because we offer wholesale-direct-to-consumer pricing we do not have a wholesale or bulk order program.
Do you have an affiliate program?
No, we do not currently offer an affiliate program.